Tanya Retter
Executive Director of Education, The Chartered Banker Institute (CBI)
Tanya leads the development of the Institute’s portfolio of qualifications, education, and training, ensuring they are supporting the needs of professional bankers globally. Her remit includes delivery of the Institute’s strategic vision with continued growth and utilization of the Institute’s Principles for Responsible Banking (PRB) Academy.
In joining the Institute, Tanya brings over 25 years of banking experience from NatWest and RBS, with skills and capabilities across Learning and Development, Professional Qualifications, Digital enablement, Leadership and most recently CX and EX. She is a certified SAFe 5 Agilist and Executive Coach.
